![]() So really it’s up to you, but either way you should be able to work it out using these techniques if you run into any difficulties. ![]() ![]() In both cases it’s basically no cost, and you can do everything online to avoid time-consuming phone calls. So the answer to your question really depends on whether you want to go with the established, tried-and-true method outlined in the article above, or whether you want to take a shot with the new set-up where in principle you might not need a crossgrade application when moving from CS2/CS3/CS4 on Windows to CS5 on a Mac, or vice versa. The difference now with CS5 is that the upgrade installer should accept the serial number from a qualifying earlier version on a different platform or language, which simplifies the cross-platform and cross-language process… However, for some reason (complexity?) this does not always work, in which case you would need to contact Adobe customer support to hopefully fix it. ![]() Hi Jason, thanks for your question – and that’s a very good one… In theory, your scenario could work without submitting a crossgrade – but in practice, your mileage may vary.
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